Selected posts and talks on AI, product strategy and learning what works. These draw on things I’ve tried, learned and noticed along the way.
What people type into a prompt box can tell you where the product is making them work too hard. How we used real prompt behaviour to shape guided creative workflows at Envato.
Read on Envato
Low usage can come from very different problems. How to test possible explanations across customer need, first use, capability, trust and organisational adoption before choosing a fix.
Read on Substack
A practical way to move from business goals and research to insights, product bets and a roadmap. Bringing together approaches I’ve found useful, with room to adapt them to your context.
Read on Substack
A product manager’s work comes back to helping people make better decisions. How clarity connects vision, strategy, discovery, delivery and the way a product team works.
Read on Substack
How I use independent analyses, critique and synthesis to give important questions a proper workout. A workflow you can scale to the uncertainty and impact of the decision.
Read on Substack
The small reusable starter system I use to get from a rough idea to a working prototype. A walkthrough of the setup, skills and iteration loop, with an example.
Read on Substack
AI tools and models keep changing. Why reviewing real work and updating your instructions, tools and workflow is more useful than chasing one perfect setup.
Read on Substack
How customers judge a product’s value starts with what the problem costs them today. Practical questions to inform discovery, positioning, pricing and packaging.
Read on Substack
Stay curious, draw on what your team already knows, and learn in small steps. Practical ways to connect discovery to the risks that matter.
Read on Substack
Lessons from taking GenAI ideas beyond a promising demo. I cover narrowing the problem, embedding AI into existing workflows, evaluating quality and learning alongside early users.
Watch on YouTubeWith Sam Kidd, sharing LawVu’s approach to AI in legal workflows. The session covers the product experience, architecture, validation and security, with a live demo.
Watch on YouTubeA Product/Engineering stream session on building with AI and choosing what’s worth building. Part of KiwiSaaS’s Wellington event.
View event agendaA HubTalks speaker event with Diana Minnée and Taru Peters-Naug, sharing practical experiences of applying AI in business.
View event detailsI write about what I’m learning in AI and product work. You can find the full archive and subscribe on Substack.
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